How do I return an item?
The Dynamic Catholic Institute Return Policy
The following reasons will be honored for a refund or replacement:
NON-DELIVERY OF THE PRODUCT: due to an issue caused by TDCI's internal fulfillment, such as delivery of the incorrect product(s) and/or delivery fulfillment to incorrect mailing address as it was submitted and appears in "Ship To" section of the order.
DAMAGED OR DEFECTIVE PRODUCTS: although our Cds, Dvds and other like products have been manufactured to meet highest quality standards occasionally a product will be shipped that does not properly function or is damaged during shipping. If you have experienced such an issue please contact TDCI at the number below and we will coordinate a replacement of the product ordered.
The following items are not entitled to a refund:
Our goal is to provide dynamic resources that inspire people to rediscover catholicism, live with passion and purpose and bring spiritual vitality to the Church. To initiate a return or refund please contact us by phone at 513.221.7700 or email us at info@DynamicCatholic.com. Thank you for your support of our efforts at The Dynamic Catholic Institute.